Monitoring - The team has identified the issue, and deployed a fix.
Affected users should see a prompt to refresh the triConvey Billing page shortly.
Please note - login and loading times may take longer than usual upon first login, however, should gradually return to normal levels.
We will continue monitoring this incident.
Apr 04, 2025 - 12:08 AEDT
Affected users should see a prompt to refresh the triConvey Billing page shortly.
Please note - login and loading times may take longer than usual upon first login, however, should gradually return to normal levels.
We will continue monitoring this incident.
Apr 04, 2025 - 12:08 AEDT
Update - An update has been posted.
We are continuing our investigation on these triConvey Billing issues.
Users may be unable to login to triConvey Billing, or (upon login) may have troubles loading Billing items, such as Invoices, Fees, etc.
Apr 04, 2025 - 10:15 AEDT
We are continuing our investigation on these triConvey Billing issues.
Users may be unable to login to triConvey Billing, or (upon login) may have troubles loading Billing items, such as Invoices, Fees, etc.
Apr 04, 2025 - 10:15 AEDT
Investigating - We are investigating login issues with the triConvey Billing site.
Users may see the Billing page perpetually load, until they perform a forced logout at: https://app.smokeball.com.au/?/#/logout
Apr 04, 2025 - 09:55 AEDT
Users may see the Billing page perpetually load, until they perform a forced logout at: https://app.smokeball.com.au/?/#/logout
Apr 04, 2025 - 09:55 AEDT
triConvey
Degraded Performance
General Use
?
Operational
File Syncing
Operational
Login/Authentication
Degraded Performance
Matter Syncing
Operational
Task Syncing
Operational
Calendar Syncing
Operational
Firm Insights
Operational
Time & Fee Syncing
Operational
Reports
Operational
triConvey AI
Operational
AutoTime
Operational
Daily Digest
Operational
Messages/Communicate Client Portal messaging
Operational
triConvey Billing
?
Degraded Performance
triSearch
Operational
triSign
Operational
triVOI
Operational
triSearch searching
Operational
Authorities
Operational
Landata
Operational
NSWLRS
Operational
QLD Titles
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.